Letter from the President

Quality and Experience Make the Difference

In today's technology-driven corporate culture the phrase, “solutions built on quality” may sound a bit old-fashioned and simplistic. But since the inception of Shop'n Chek over 35 years ago, this has been our guiding principle. Our success in the customer experience measurement industry is proof that quality based solutions, combined with the fundamental value of personalized customer service, works.

As CEO of Market Force Information, the parent company of Shop'n Chek Worldwide, I have the honor and pleasure of leading a company of individuals who value integrity and objectivity, and are devoted to the clients we serve. Their dedication allows us to successfully serve individual clients as if they are our only client. With that said, our staff is also one of our competitive advantages. They are talented, intelligent, unique individuals who, when brought together, form the backbone of Shop'n Chek Worldwide. Our employees, in concert with our arsenal of solutions and services from mystery shopping to merchandise audits, customer feedback surveys and competitive benchmarking keep us in the forefront of our industry.

Our goal as we move forward with an even more ambitious agenda and a willingness to pursue new directions, is to continue to provide the highest level of quality to our clients. We have what is required to fulfill our vision: Employees with the skills and drive to excel, clients who help us meet and anticipate their needs, and the resources to be forward-looking in our search for innovative solutions. We will continue to formulate trend-setting initiatives and build relationships that are exciting to our existing and prospective clients. To further enhance our advantages, we are continually striving for ingenuity and excellence in the future of customer experience measurement.
 
The simple truth is that we have been doing this for 35 years and we are just getting started. 

With solutions built on quality, Shop'n Chek is the right choice,

Karl Maier
CEO of Market Force Information, Inc.
Parent company of Shop’n Chek