Solutions for Manufacturers and Consumer Packaged Goods Companies

You dedicate countless human and financial resources to bringing your products to market.  Once distributed, however, the commercial success of your products is largely dependent upon how they are displayed and sold at retail.  Are products positioned correctly on the sales floor?  Is the sales staff knowledgeable about your products and do they actively sell them?  Are your in-store promotions being executed correctly?  These are just some of the questions Shop'n Chek can answer for manufacturers and CPG companies. 

Through the following solutions, we provide actionable information that will allow you to monitor operations where your products are sold and maximize the return on your product investment.

Customer Experience Measurement Solutions

• Mystery Shopping
• Telephone Mystery Shopping
• Telephone Call Center Monitoring

Revealed Audit Solutions

• Merchandising/Image Audits (with or without digital images)
• In-Stock Audits
• Pricing Audits

Direct Customer Feedback Solutions

• Web/IVR Surveys
• Intercept Surveys
• Website Evaluation

Competitive Insight Solutions

• Competitor Mystery Shopping
• Competitor Price Audits
• Best Practice Identification

Triggered Training™