Benefits of Competitive Insight Solutions for Drug and Grocery Store Operators

With Shop'n Chek's Competitive Insight Solutions, you can compare and gain insight into: 

• Pricing for same or similar products.
• Availability of in-store circular and weekly ad items.
• In-stock conditions on key volume driving products.
• Staff performance against defined service standards such as customer greeting, offering of further assistance, help finding additional products, etc.
• Appearance, friendliness and politeness of staff.
• Customer traffic and wait time in line.
• Cleanliness and general appearance of interior and exterior of store.

This information allows you to:

• Identify key drivers of sales and market share by correlating shifts in these areas to fluctuations in your operational metrics versus your competition.
• Develop operational procedures and training programs targeting areas where you have a competitive disadvantage.
• Optimize your customer experience by bringing proven processes to your own operations.
• Create promotional programs which speak to your strengths relative to the competition.
• Develop effective pricing strategies.