Benefits of Triggered Training™ for Drug and Grocery Store Operators

With Shop'n Chek's Triggered Training solution, you can:

• Automatically deliver targeted training programs to under-performing locations – training programs are uniquely developed to deliver the right blend of relevance, value and information to your frontline employees.
• Include automated testing to confirm that frontline employees understand the training information.
• Ensure training is satisfactorily completed within a timely period or properly escalated.
• Update training materials in real-time and easily include enhancements such as video, audio and graphics.
• Make training content available to managers when it's convenient for them with 24/7 access.

This solution allows you to:

• Drive improved operational performance and customer satisfaction through the automated delivery of online learning programs.
• Quickly and efficiently prepare associates to be more productive contributors to a positive customer experience and increased market basket.
• Reinforce standards of operational performance across all locations through the use of an unbiased, automated system driven by measured performance.
• Update and publish training content in real-time.
• Reduce the total cost of training by making programs available online 24 hours a day – employees can review when it is convenient for them with no travel or lost productivity.